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About

Visitor Experience Assistant (Casual)

Could you be the welcoming face of Derby Museums?

With three fantastic museums to enjoy in the heart of Derby, our museums inspire the thinker, artist and maker in everyone. Inspiring exhibitions, fascinating collections and a year-round programme of events and activities, which provide engagement for over 200,000 visitors of all ages and abilities. The enjoyment of visiting our museums is made even more exceptional by our Visitor Experience team who go out of their way to make peoples day.

We are looking for happy and energetic people to join the team and help celebrate and share the many inspirational stories within the galleries. As a Visitor Experience Assistant you will have excellent communication skills and will love having conversations and making connections. An eye for detail and a positive, proactive attitude is a must, as well as being absolutely committed to ensuring everyone enjoys their visit to any of our museums.

As the welcoming face of everything we do, we are looking for people who are open minded and able to respond to any challenge or opportunity that may arise. Bags of energy, enthusiasm and passion are what you will bring to the role and we will make sure that you have the very best training and environment to deliver a world class visitor experience.


Interested in applying?

We are recruiting to our casual pool of Visitor Experience Assistants which can include weekday and weekend working. You would be part of a fantastic and friendly team, responsible for welcoming visitors to Derby Museum and Art Gallery, Pickford’s House or the Museum of Making.

All salaries will be based on the current National Minimum or National Living Wage.

We believe that diversity and equality within our workplace, programmes, and in our outlook is crucial. We therefore particularly welcome applications from candidates that are under-represented at Derby Museums and within the heritage sector, including black and minority ethnic candidates and/or candidates with a disability.

Other benefits: Discounts in our museum shops and cafés.


Applications

If you believe you are the person we are looking for, please read the job description and person specification below.

Casual Visitor Experience Assistant

Complete the application form* and send it to info@derbymuseums.org

We are looking to recruit a number of Casual Visitor Experience Assistants, therefore there is currently no deadline for receipt of applications, however we will close submissions when we have recruited the team members required to fill the current casual pool.

*Please ensure that your application form is sent to us in Word or PDF format.